Announcement
I am not currently open for International orders.
You can find my work in the following online exhibitions available for overseas delivery coming up ->
June 1st - July 20th Hawksby Gallery's 10th Anniversary Show: https://hawksbys.co.uk/collections/hawksbys-at-10-exhibition
July 1st - August 30th Summer exhibition at the Castle Gallery: https://shop.castlegallery.co.uk/
If you are on my waiting list for orders I will be in touch in due course..
Featured items
Items
All Items
Reviews
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Alyson on Sep 10, 2022
5 out of 5 starsI love Julia’s work and have collected several pieces over the years. Her creations are amazing. They are shipped quickly and packed beautifully. I appreciate that she could provide this made-to-order piece to complete my breakfast set. Her work never disappoints. Thank you!
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Bree on Jun 29, 2022
5 out of 5 starsI cannot rate this mug high enough!! It is perfect and beautiful. Now if I could just travel to Inverness to visit the shop…goals! Thank you!
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Connie on May 14, 2022
5 out of 5 starsI have been eyeing these mugs for a while. They didn't disappoint!
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Sue on May 12, 2022
5 out of 5 starsJust like the photos, no better, arrived safe and sound, even to the other side of the world.
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Yui on May 11, 2022
5 out of 5 starsBeautiful in every detail just as photo. Great craftsmanship. I fell in love at a glance with a mug but it was sold out at first. She remembered my request and notified me later via Etsy personally! I appreciate her kindness. I am a big fan of her works.
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Karen on May 1, 2022
5 out of 5 starsI absolutely love the whimsical designs, and the beautiful workmanship of the mugs.
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Elisabeth on Apr 27, 2022
5 out of 5 starsThese might be the most beautiful mugs I have ever owned. And I have collected pottery for 50 years! Julia was extremely helpful and responsive, the mugs were well packed and shipping was efficient, with no glitches, and faster than I expected. Most of all, her work is so unique and beautiful! I highly recommend this artist seller! I will definitely be back for more!
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Vicki on Apr 18, 2022
5 out of 5 starsMy mug arrived in a timely manner and is exactly as nice as it was pictured on the website. Beautiful!
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About JuliaSmithCeramics
The Story behind Julia Smith Ceramics
Shop members
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Julia Smith
Owner, Designer
Hi, I am Julia a potter based in the Highlands of Scotland. My ceramics combine traditional making techniques with modern printmaking and experimental glazing.
Shop policies
If there is an item you would like to purchase that happens to be out of stock, please contact me and I can advise further on it’s availability. You will be given the opportunity to make a pre-order/ reserve purchase on most items.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
I aim to dispatch your order within 1-3 working days from date of order.
UK orders are delivered by Royal Mail’s ’24 Signed For’ service. In the event that there is nobody to sign for the parcel, Royal Mail will leave a note with directions for collection. If you do not collect your item from the post office within the time stipulated on the card and the item is returned to me, I reserve the right to charge for re-postage.
EU and Rest of World order are delivered by Royal Mail’s ‘International Tracked and Signed’ service.
All deliveries will require a signature upon receipt.
Please note, international orders may be subject to import duties and/or tax, in such cases these are the responsibility of the buyer.
Additional policies and FAQs
I recommend a combination of handwashing and occasional dishwasher cycles, since handmade pots are inherently less durable than industrial. People have been known to put my earthenware pots in the microwave, but it is not something I recommend because it is the iron (metal) that is giving the clay its rich red color. This high iron content can crack pots in a microwave. I fire my clay hotter than normal earthenware in order to vitrify the body and make it as durable as possible. Do not put pots with gold or silver lustre decoration in the microwave or dishwasher.
DISCLAIMER
I have tried to give the best possible representation of my products on the site. Please check dimensions carefully before you make your purchase.
*Privacy Policy*
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Julia Smith, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] juliasmithceramics.com.